Shipping & Delivery

Last updated: January 2026

This store is operated by MAKIFY SELL LLC (EIN 41-3069865). Registered address: 420 Vine St Apt C1, Elizabeth, NJ 07202-2309, United States.

1) Shipping coverage

We ship internationally to the destinations available at checkout. Availability can vary by product, carrier constraints, and local import rules. If a destination is not selectable at checkout, we do not currently ship there.

2) Fulfillment model 

Our store uses an international dropshipping fulfillment model. This means:

  • Orders are fulfilled by third-party fulfillment partners and logistics providers.

  • Products may ship from different warehouses or countries depending on stock and operational constraints.

  • A single order may arrive in multiple parcels and on different dates.

  • Packaging may vary depending on the fulfillment location and carrier handling standards.

3) Order processing and dispatch

After you place an order:

  • The order is confirmed and sent to fulfillment for preparation.

  • We may perform basic checks to reduce fraud risk and confirm the completeness of shipping details.

  • Dispatch occurs once the parcel is handed over to the carrier.
    Processing and dispatch timing can vary due to stock allocation, high-demand periods, customs documentation requirements, carrier pickups, and public holidays.

4) Shipping costs

Shipping fees are calculated and shown at checkout before payment. Shipping costs depend on destination, parcel characteristics, and selected shipping options (when available). Any promotions, free shipping thresholds, or special rates (if offered) will be reflected at checkout.

5) Delivery estimates and delays

Standard delivery is estimated at 7–10 business days after dispatch. This timeframe begins once the parcel has been handed over to the carrier and does not include order processing time.

Estimated delivery times are displayed at checkout and in your order confirmation email. These are estimates, not guarantees. Actual delivery times may vary depending on your location, carrier performance, and external factors.

Deliveries may be affected by:

  • Customs inspections and clearance timelines
  • Local carrier capacity, routing, and last-mile logistics
  • Weather disruptions and force majeure events
  • Peak seasons (e.g., Black Friday, holiday periods) and public holidays
  • Regional restrictions, security checks, and infrastructure constraints
  • High order volumes during promotional periods

For example, deliveries to remote or rural areas may take longer than deliveries to major metropolitan areas. During peak seasons, carriers may experience higher volumes that extend standard delivery windows.

We are not able to guarantee delivery dates. Delays caused by carriers, customs, or circumstances beyond our control do not automatically qualify an order for cancellation or refund if the parcel is still in transit. If your delivery exceeds the estimated timeframe significantly, please contact us so we can investigate with the carrier.

6) Tracking

If tracking is provided by the carrier, you will receive tracking details after dispatch. Tracking behavior varies by carrier and route:

  • Some shipments show limited updates until the parcel reaches the destination country.

  • Some carriers update tracking in batches, not in real time.

  • “In transit” may remain unchanged for periods while the parcel moves between hubs or awaits customs processing.

Tracking is the primary reference for shipment status. Carrier systems are considered the authoritative source for scan events (accepted, in transit, out for delivery, delivered, returned).

7) Customs, duties, taxes, and import compliance

International shipments may be subject to:

  • Import duties and tariffs

  • VAT/GST or similar consumption taxes

  • Brokerage or handling fees charged by carriers or customs brokers

  • Local regulatory requirements (product labeling, composition rules, restricted materials, etc.)

Unless explicitly stated otherwise at checkout, the customer is responsible for any customs duties, taxes, and import-related fees. Failure to pay required charges may result in:

  • Delivery delays

  • A hold at customs

  • Return to sender

  • Disposal by authorities or carriers (in some jurisdictions)

Refunds are not issued for orders refused or abandoned due to unpaid duties/taxes, unless the parcel is returned and received back, and only after deducting applicable shipping/return/handling costs where permitted.

8) Address requirements and delivery accuracy

Customers are responsible for entering a correct and complete shipping address, including:

  • Correct street name/number, building, apartment/unit (if applicable)

  • Postal code/ZIP

  • City, state/province/region

  • Country

  • A reachable phone number where local carriers require it

If the address is incomplete, inaccurate, or cannot be serviced by the carrier, delivery may fail. In such cases, the shipment may be:

  • Returned to sender

  • Re-routed with additional carrier fees

  • Held for pickup and then returned if not collected

If an order is returned due to address issues or failed delivery attempts, we may offer reshipment (with shipping costs potentially applying) or a refund after return receipt, excluding original shipping and any fees charged by carriers or fulfillment partners where applicable.

9) Failed delivery attempts, pickup points, and local carrier rules

Some carriers:

  • Require a signature on delivery for certain routes

  • Deliver to pickup points or parcel lockers when home delivery is not possible

  • Make limited delivery attempts before returning the parcel

Customers are responsible for following carrier instructions, collecting parcels from pickup points within the carrier’s deadline, and ensuring someone is available when signature delivery is used.

10) “Delivered” but not received

If tracking shows Delivered but you have not received the parcel:

  • Check with household members, neighbors, building reception, or mailroom

  • Confirm the delivery address used at checkout

  • Review any carrier proof-of-delivery details (when available)

We can assist by initiating a carrier inquiry where feasible. Outcomes depend on carrier investigation results. Carrier confirmation of delivery may limit further remedies.

11) Lost shipments and abnormal tracking

If tracking indicates an abnormal status (e.g., “return to sender,” “exception,” “undeliverable,” or extended lack of movement), we will support a review with the carrier/fulfillment partner based on the available shipment information. Resolution depends on the carrier’s findings and the shipment’s final disposition.

12) Undeliverable, refused, or returned shipments

A shipment may be returned or deemed undeliverable if:

  • The address is incorrect/incomplete

  • The recipient is unavailable and fails to collect from a pickup point

  • The order is refused on delivery

  • Duties/taxes are not paid

  • Local import rules prevent clearance

If the parcel is returned and received back, a refund may be issued in line with our Returns & Refunds Policy, excluding shipping and any non-recoverable costs charged by carriers/fulfillment partners where permitted.

13) Partial shipments

Because items may ship from different locations, you may receive separate tracking details and parcels. Shipping fees (if charged) cover the delivery service to your destination and do not guarantee single-parcel fulfillment.

14) Contact

For shipping and delivery assistance, use the store’s Contact Us page and include:

  • Order number

  • Shipping destination country

  • Tracking number (if available)

  • A brief description of the issue (delay, delivery exception, address correction request)